Returns & Exchanges

At Color Wow Hair, we want you to love your results; if you are not completely satisfied with your purchase, you can return your products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

• 3.
  Pack Your Items

  Securely place your items in their original packaging or a sturdy box, ensuring all lids are tightly sealed to prevent leaking during transit.

• 4.
  Drop Off and Wait

  Drop your package at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.